About Custom Design

What will I get after the design deposit payment is completed?

After the design deposit payment is completed, please note the car model or we will send the email to request the car model and design ideas, After confirm the design details and wait for about 5-7 working days and we will send the first sketch rendering preview image to your email.

Can I print more than one protagonist on one custom design?

Yes! We have a variety of options to suit your needs.

Usually, we will not charge extra design fees based on the number of protagonists, but when the protagonist needs to be redrawn, we will charge an additional fee for redrawing the protagonist.
Depending on the difficulty, the single cost of redrawing the protagonist is generally around 50-100$.

What if the image size I selected is not large enough?

Please try to choose a picture with a resolution greater than 1920px *1080px. If the picture is still not clear enough, but the customer insists on using this picture for design, you can consider redrawing. The cost of redrawing is generally 50-80$.

Can I just design and require the printing file only?

Yes we do accept the design service and offer the printing file only. We will upload the printing file and transit to customer on internet after the design is confirmed.

How many revisions do you support?

Usually less than 3 revisions are free, more than 3 revisions will be considered to charge additional customization fees, A revision constitues a change or variation to an initially presented—or in-progress—design concept, and is typically a change of less than 1/4 of the design. A revision is simply meant to be a slight modification or course correction to progress toward the final design. A new design concept is not considered a revision. This means that a new design concept would be an addition to the project, and would need to be estimated separately, in addition to the current project estimate.

Can I start designing without paying?

No we dont accept that, we need to receive the deposit first and then start the custom design process, This is our studio custom process. We can’t afford spending hours on design and then customer say they don’t need anymore .

Can the design deposit be refunded?

No the deposit cant be refunded, Due to the customized nature of our products, we are unable to offer returns or exchanges. Cancellation of an order is only possible within the first two hours of placing it. After this time, we cannot accept any cancellations as we will have already begun the customization process.

Shipping and Payment Methods

What are the shipping times and prices?

Expect your artwork to be ready 3-7 days after you placed your order.(Custom designs will take longer) We’ll print and ship your order within 1-2 days of you approving your artwork.

US order delivery time: Expect your parcel to take 7-12 working days to arrive from the date it is shipped out.

International orders: Expect your parcel to take 12-15 days to arrive from the date it is shipped out.

All orders are shipping with tracking.



I ordered multiple products in one order, will they arrive together?

Depending on what you ordered, your order may arrive in separate parcels. Although in most cases, all items will be packaged together.

Do you ship worldwide?

Yes we do. Plus, all orders are shipping with tracking no matter which country they are shipping to.

Will I get a tracking number?

Yes, all orders are shipped with tracking. You’ll receive the tracking number, as well as delivery updates, via email and/or text.

Which payment methods do you accept?

We accept all major debit and credit cards including Visa, Visa Debit, Mastercard, American Express and more. We also accept PayPal payments.

If you wish to pay in installments, we also offer “Paypal Pay later”to our US customers.

Do you offer refunds?

As your order is 100% unique and custom made just for you and your car, for problematic orders, we will reissue them for free,we do not accept returns / refunds.

If you have a problem with your order, let us know and we’ll fix it for you.

Remember, we offer artwork previews and unlimited revisions so you can make sure you’re 100% happy with your artwork before printing!

About Printing and Inks

Is there color shift in car wrap printing?

There can be color shift in car wrap printing due to a variety of factors, such as the type of wrap material being used, the type of ink being used, the printing process being used, and the conditions under which the printing is being done. Some common causes of color shift in car wrap printing include variations in temperature and humidity, changes in the amount of ink being applied, and variations in the pressure of the printing press. In order to minimize color shift, it is important to carefully control these variables and to use high-quality wrap materials and printing equipment. In addition, it is important to carefully match the color of the wrap to the color of the vehicle, as any difference in color can be noticeable when the wrap is applied.

Can I change or cancel a print?

After you confirm the design, and be told to start printing. You will have 24 hours to request an amendment to your order. Once the car wrap is printed, you will not be able to modify the order.

Can I get a printed sample?

Yes, you can get a printing sample. If necessary, we can make a printing sample and ship it to you (printing sample is free, but the customer needs to bear the shipping cost)

Why is the car wrap bigger than the actual size of my car?

The car wrap will have a reserved size of 5-10cm to adjust the position.

Need a print on specialty vinyl such as reflective or chrome?

We offer printing on specialty film by request. Just call or email us with the specific film you would like and a 10KWRAPS team member will get back to you with a price.

What is the shelf life of Epson SureColor SC-S60680 prints?

The press model we are using is: Epson SureColor SC-S60680 and use the press specific ink “Ultrachrome® GS3”.In the outdoor environment, the shelf life is about 8-10 years

UltraChrome GS3 Inks

  • Production capacity — high-capacity ink cartridges at 1400 ml per color (700ml per cartridge)
  • Extreme color gamut — produce vibrant images using just four colors
  • Superior media compatibility — print on virtually any media type from adhesive vinyl to banner material
  • Same day lamination — first solvent printers to offer same day lamination.
  • Environmentally responsible — no special ventilation or air purification is required.
  • 3M MCS warranty — the most comprehensive warranty program in the signage industry is now available on all standard UltraChrome GS3 Inks.
  • Avery ICS Performance Guarantee – Verified and tested by one of the top media manufacturers in the world.
  • In an outdoor environment, the shelf life is usually 8-10 years without fading. If it is in a specific indoor environment, the shelf life can reach more than 15 years.

About 3M™ IJ180mC Print Wrap Film

Will 3M™ Print Wrap Film IJ180mC damage car paint?

3M™ Print Wrap Film IJ180mC is a high-quality wrap film that is designed to be applied to the surface of a car without damaging the paint. 3M uses a patented adhesive technology called Comply™ that allows the film to be repositioned and removed without damaging the underlying surface. However, it is always important to follow the manufacturer’s instructions when applying any type of wrap film to a car to ensure that it is applied correctly and does not cause any damage. In general, wrap films are a good choice for car owners who want to change the color of their vehicle or add graphics or designs without having to paint the entire car.

Does the vinyl film leave adhesive residue after it is removed?

3M™ Print Wrap Film IJ180mC is designed to be removable without leaving any adhesive residue behind when it is removed according to the manufacturer’s instructions. However, it is possible that some adhesive residue could remain on the vehicle’s surface after the wrap is removed, especially if the wrap has been on the vehicle for an extended period of time or if it was not removed properly. To minimize the risk of adhesive residue being left behind, it is important to carefully follow the manufacturer’s instructions for removing the wrap, including using the proper tools and techniques. If any adhesive residue does remain after the wrap is removed, it can usually be removed with a solvent or adhesive remover specifically designed for use on vehicles.

Does car wrap include lamination?

Yes,Includes 8518 laminated.2 mil, gloss cast vinyl overlaminate. Highly conformable, ideal for vehicle wraps to achieve the “wet paint” look. 5 year outdoor durability.

Can I install the car wrap myself?

Installing a car wrap can be a complex and time-consuming process that requires specialized tools and techniques. It is generally recommended that car wraps be installed by professionals who have the necessary training and experience to do the job properly. However, if you are an experienced DIYer and you feel confident in your ability to install a car wrap, you may be able to do it yourself with the right tools and materials.

Before attempting to install a car wrap, it is important to thoroughly clean and dry the surface of the car to ensure that the wrap adheres properly. You will also need to carefully measure and cut the wrap to fit your car, and you may need to use a heat gun or other specialized tools to shape the wrap around curves and corners. It is also important to work slowly and carefully to avoid creases, bubbles, or other imperfections in the final product. If you are not experienced in installing car wraps, it is probably best to leave it to the professionals to ensure that the job is done correctly.

What should I pay attention to after installing the car wrap?

There are a few things you should pay attention to after installing a car wrap:

  1. Wash the wrap gently: Avoid using harsh chemicals or abrasive materials to clean the wrap, as these can damage the film. Instead, use a mild detergent and a soft cloth or sponge to gently wash the wrap.

  2. Protect the wrap from UV light: The wrap can fade or become brittle over time if it is exposed to too much UV light. To protect the wrap, park your car in a garage or under a shade whenever possible, and consider applying a UV-protective wax or sealant to the wrap.

  3. Avoid sharp objects: The wrap is resistant to scratches and scuffs, but it can be punctured by sharp objects. Avoid leaning against the wrap with sharp objects, and be careful when loading or unloading items from the car to prevent punctures.

  4. Check for air bubbles: Air bubbles can form under the wrap if it is not properly installed. Check the wrap regularly for air bubbles, and use a heat gun or hairdryer to gently heat the wrap and smooth out any bubbles that may have formed.

By following these tips, you can help ensure that your car wrap stays in good condition for as long as possible.

What is the shelf life of 3M™ IJ180mC Printed Wrap Film?

3M™ IJ180mC Print Wrap Film is a high-quality wrap film that is designed to last for several years when properly applied and maintained. According to 3M, the film has a lifespan of up to 10 years when used on vertical surfaces, and up to 8 years when used on horizontal surfaces. These lifespans are based on real-world use and can vary depending on factors such as the type of ink being used, the conditions under which the film is applied and exposed to the elements, and the level of care and maintenance given to the film. To ensure that the film lasts as long as possible, it is important to follow the manufacturer’s instructions for installation and maintenance, and to avoid harsh chemicals and abrasive materials that could damage the film.