At 10KWRPAS, Customer satisfaction is our top priority
We understand that sometimes accidents happen. If you damage your product, please contact us and we will do our best to provide a solution. We may offer to repair or replace the damaged item. However, please note that our warranty does not cover any damage caused by misuse or mishandling of the product.
90 Days - Free Reissue
There are huge cracks and damage on the surface of the car film, Non-human damage on the physical level, which cannot be completely installed.
The lamination technology employed does not meet the required standard, thus resulting in a high number of bubbles in the film and severely impeding the installation process.
Misprinting of patterns and names, printing errors due to insufficient communication with the customer, patterns that appear after the customer confirms the design and printing, the name is wrong, and the free reissuance policy does not apply
This evidence may include photographs of the car wrap on the vehicle, as well as any instructions or documentation provided by the car wrap shop when the customer purchased the car wrap. The car wrap shop may also inspect the vehicle to ensure that the car wrap was not the correct design. If the car wrap shop determines that the car wrap was not the correct design for the vehicle, a free replacement may be considered.
If the car wrap was not the correct size for the vehicle, a free replacement may be considered if the customer can provide evidence that the car wrap was not the correct size for the vehicle. This evidence may include measurements of the car wrap against the vehicle, as well as any instructions or documentation provided by the car wrap shop when the customer purchased the car wrap. The car wrap install shop may also inspect the vehicle to ensure that the car wrap was not the correct size.
If the car wrap has been damaged due to a faulty adhesive, it means that the adhesive used to attach the car wrap to the vehicle was not strong enough to provide a secure bond. This could be due to the adhesive being of poor quality, or not being applied correctly. In this case, a free replacement would be considered if the car wrap has been damaged as a result of the faulty adhesive. The customer would need to provide evidence of the damage and the faulty adhesive in order to be eligible for a free replacement.
- There are bubbles in the car film due to improper installation, and rupture and damage due to extreme weather
- the car wrap has been damaged due to improper installation.
- the car wrap has been damaged due to improper care or maintenance.
- the car wrap has been damaged due to a car accident.
- the car wrap has been damaged due to improper storage.
- the car wrap has been damaged due to vandalism.
- the car wrap has been damaged due to exposure to chemicals or solvents.
- the car wrap has been damaged due to incorrect cuts.
- the car wrap has been damaged due to a faulty installation process.
Installation failed - Get 50% OFF
We understand installation failure, nothing can always guarantee 100% perfect. So if a certain part of your car package failed after installation, please contact us after taking photos, and you can buy the failed installation again with a 50% discount.
The wrap was damaged by external forces within one year after installation and needs to be re-install.
We also understand that sometimes the wrong product is ordered. If you ordered the wrong product, please contact us and we will do our best to provide a solution.
Cancel Order
We also understand that sometimes the wrong product is ordered. If you ordered the wrong product, please contact us and we will do our best to provide a solution. We may offer to exchange the product for the correct item. However, please note that we cannot accept returns or exchanges for items that have been PRINTED or used or installed.
We are committed to providing the best service and products to our customers. If you have any questions or concerns about our After Service Policy, please contact us and we will be happy to help.
